Insurance Industry Focus

Incessant with a combination of domain and technical expertise has proven experience in developing BPM solutions for insurance industry that meets requirements such as:

• Systems that support insurance sales, product configuration, policy issue, policy maintenance and extensive commission calculations
• Increase the productivity of agents by automation of workflow processes, avoiding the need for manual reconciliation. This drives better profitability by eliminating the redundant manual effort and increased throughput
• Online quoting to enable selling the policies directly to end customers in B2C Channel
• Rules and Knowledge based standardization and optimization of underwriting processes
• Multi Channel work and business handling in insurance solutions ( Email, Phone, Fax, Web, Self Service, Mail etc )
• Claims processing, Adjudication & Repair, Salvage
• Building reusable frameworks to support multiple product lines and geographies to minimize the customization needs
• Auto analysis of data retrieved from claims and policy systems and take corrective measures by feeding changes in policy issuance /product configuration systems and to alert the underwriters

 

Our expertise on Pegasystems Insurance Solutions Frameworks includes the implementation & customization knowledge in frameworks such as, Pegasystems Customer Process Manager for Insurance™, Pegasystems Insurance Industry Framework™,Pegasystems Product Configuration ™.